> For the complete documentation index, see [llms.txt](https://modster-customs.gitbook.io/modster-customs-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://modster-customs.gitbook.io/modster-customs-docs/support/17-support.md).

# Support

Please check the relevant documentation before opening a ticket.

## Include these details

### Product

Tell us the exact vehicle/product name.

### Problem

Explain exactly what is happening.

Good:

> The vehicle spawns, but the headlights do not work.

Not useful:

> Car broken.

### Screenshots or video

Include a screenshot or short video whenever possible.

### Console errors

Copy the relevant FiveM/server console error.

### Framework

Tell us whether you use ESX, QBCore, Qbox, standalone, or another framework.

### Relevant scripts

Mention mechanic, emergency-lighting, vehicle, or other scripts that may affect the vehicle.

## Please do not

* Spam support channels.
* Open multiple tickets for the same issue.
* Share private license keys.
* Modify files randomly and then report the issue without explaining the changes.

Complete information helps support solve the problem faster.


---

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